Some of our servers will be down for important maintainence from 2am Eastern Time (11pm Pacific Time) to 4am Eastern Time (1am Pacific Time). This is the same period for which eBay is scheduled to be down.

Thank you for your patience and support.

We have updated our feedback system to be compatible with new eBay system.

Thank you for your support

We have now processed compensation credits to all our deserving customers.

We thank you for your continued support.

In order to compensate for the recent outage we will credit our paying customers as follow:

Our web site is now fully operational.

Around 12 pm eastern US time on April 02 2007 we experienced a hardware failure. As a result our websites and mailservers could not be reached from outside. After the hardware is successfully replaced we came back on line around 13:30 pm eastern US time on April 05 2007.

We would like to apologize all our customers for the interruption in service. Because all our data are stored on multiple redundant servers each of which have redundant disks, we experienced no data loss. However the scheduled jobs such as snipes and feedback operations were lost during our downtime.

We will compensate our paying customers for the lost service. We will make another separate announcement on this page about this compensation.

We will also make improvements to our infrastructure so that we will experience no downtime should a similar hardware failure occurs in the future. Making these improvements will have no effect on our customers.

We would like to thank all our customers for their patience and continued support.